Tuesday, 5 June 2012

Assignment ETR 300

kau semua jangan nak persoalkan tulisan aku malam… or should I say pagi ni … ini tulisan ikhlas tak ikhlas dari tangan nak menaip tahu.

Ceritanya macam ni… punya lah penat sudah aku buat assignment ETR300 yang paling best ni. Tanpa huraian lebih lanjut daripada lecturer terus kami dengan pandainya buat Business Plan. Aku dengan teramat yakin akan bahagian aku buat dengan muka bangga sebab bab bab mengarang panjang-panjang merepek menggaban memang hulur je kat aku.

Aku pun mengarang tanpa menghiraukan orang yang dah terbongkang depan aku dengan ditemani Mirae masih didepan beranda juga membuat assignment yang sama dengan panjangnya à karangan aku itu. Semua ini adalah sama sekali berkaitan dengan operational process yang perlu dibuat di dalam operational plan. Punya panjang kau tahu. Tapi !!!!


Orang lain dengan bahagianya buat dalam bentuk aliran je aku punya baik mereka cerita mengarang beriya ghuper nye sia sia. Haram betul
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Saksikanlah karangan aku atau apa patut aku kata kehebatan aku ? :::

The operational process that have in the flow of our business has two of them. One is by the order from the customer which is already confirm and another is the direct purchase which can give the customer the right to choose whether they want to buy the flowers or not. Before beginning any of selling process, we must search for the best supplier who can supply the raw material and equipment.

            So for the first operational process which is the order from the customer. We should deal with the customer properly so they can make a good decision. The first thing we do is to get the list down the types of flower we want in our shop. After we get the list, we can get the flowers from the supplier and put it at the shop so that the customer can come to survey any of the flowers. We must first choose the best supplier that can supply us with a very best quality of flower and also with the reasonable price. The customer will be serve by the worker. Having someone to serve the customer is important. This is because their job is to give the customer advice in choosing the flower. The workers also will tell the customers more about the product in the shop and also the service offer by us to the customers. So, the next step is the customer will survey the flower in the shop. They will make their decision once they found the best flower they like.

            It is not depend on us to make decision whether the customer would like to buy the flowers or not. But if they want to buy them and they interest to order, they must make an order to us. The worker job now is to take their order so that we would not miss to buy any of the flowers that the customer ask. However, they must pay for the deposit to make sure that they are a serious buyer. We do not want to lose anything in running the business. After the customer paid the deposit, they will leave the shop and then we can do our next job to make sure the service is fast. This is where the workers will decorate the flowers  which had been asking by the customer. Before we make any delivery to the customer, we have to make the quality inspection. Only after finish checking the quality and other things, we will deliver the flowers to the address given by the customer. And the last step is to issued receipt and we can receive the balance payment.

            However, if the customer did not interested to buy any of the flowers, the step will flow other ways. The customer will come to the shop and make survey. They might want to know about the types of flower in the shop. The worker will guide them as long as the customer is in the shop. But if the customer is not interested to buy the flowers, they will just leave the shop and the workers will wait for another customer to enter the door and the process will go on again and again. This is all about the order from the customer.

            There are differences in the process flow for the direct purchase from the customer. Customers will come to the shop and make survey for themselves. However, if they not interested buying the flowers, they will just leave the florist shop.
           
For the customer who would love to buy the flowers from our shop, they will come and survey the flowers and asking for help from the workers to make decisions. They will ask for the quality of the flowers and also the service offer by our shop. When the customer already make their decision, they will purchase them. They might want us to deliver the flower but also, they might choose to take away. Normally if they choose to make a delivery, it is specially given to their loved ones. After all of their matter is done, the cashier will issue the receipt and they will make payment and leave the shop.

Oke rasanya macam dah patut tidur sebab waktu skrg bukan pukul 4:33 pm tetapi lebih kepada AM . sila bubye aku .

pi.es : sila lain kali buat assignment berpandukan contoh even lecturer tade bagi huraian.

Kbai ! terus kroohhhhhhh je *dah takde zzzzz lagi*